Shipping Policy

NORLIX TABLE LAMPS is committed to delivering your orders safely and efficiently. Please review our shipping policy below for detailed information about how we process and ship orders.

1. Shipping Coverage

  • We currently offer FREE SHIPPING on all orders within the United States.

  • At this time, we do NOT offer international shipping.

  • Orders with shipping addresses outside the U.S. will not be accepted.

2. Processing Time

  • All orders are processed within 3–4 business days (excluding weekends and public holidays).

  • Processing time includes order verification, quality checks, secure packaging, and preparation for shipment.

  • Once your order has been processed, it will be handed over to our shipping carrier.

3. Shipping Time

  • Estimated shipping time is 5–6 business days after the order has been shipped.

  • Delivery times may vary depending on your location, weather conditions, carrier delays, or peak seasons.

  • Please note that shipping times are estimates and not guaranteed.

4. Order Tracking

  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

  • Tracking details may take up to 24–48 hours to update in the carrier’s system.

5. Shipping Carriers

  • We work with reliable shipping carriers to ensure timely and secure delivery.

  • Carrier selection may vary depending on destination and package size.

6. Incorrect or Incomplete Address

  • Customers are responsible for providing accurate and complete shipping information at checkout.

  • NORLIX TABLE LAMPS is not responsible for delays or lost packages caused by incorrect or incomplete addresses.

  • Orders returned due to address issues may require additional shipping fees for reshipment.

7. Delays & Exceptions

  • While we strive to meet our delivery estimates, unforeseen circumstances such as weather events, carrier disruptions, or holidays may cause delays.

  • NORLIX TABLE LAMPS is not liable for shipping delays beyond our control.

8. Lost or Damaged Packages

  • If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery (or expected delivery date).

  • We will work with the carrier to resolve the issue as quickly as possible.

9. Contact Information

If you have any questions regarding our shipping policy or your order, please contact us:

NORLIX TABLE LAMPS
📞 Phone: 619-573-6654
📧 Email: contact@norlix.store
📍 Address:
The Cookie Pharmacy LLC
4203 Homewood Ln,
Lakeland, FL 33811,
United States